Anvil resource
Member retention dashboard template
Retention improves when the team sees early warning signals before members disappear.
Weekly metrics
- Active members.
- New members.
- Canceled members.
- Past due members.
- Check-ins this week.
- Members with no check-in in 14 days.
Operational signals
- Classes below target utilization.
- Members with incomplete documents.
- Trial members without a follow-up.
- Renewals due in the next 30 days.
Staff actions
- Assign follow-ups for at-risk members.
- Review classes with low utilization.
- Contact past due members before account issues become churn.
- Track completed saves and canceled reasons.
Early access
Want this workflow inside Anvil?
Anvil is being built to turn these operating practices into daily workflows for gyms and studios.